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⇒ 10950 SW 5th Suite 120 Beaverton, Oregon 97005
About Us
Your Brand or Design on T-Shirts, Bags & More.
About Us
Based in Beaverton, Oregon, Serograph has been serving a variety of clients with quick turnaround times and professional craftsmanship for more than 25 years.
Serograph opened in 1979. The company started by printing circuit boards for local tech companies. In the early ’80s, the company launched into screen printing.
Today, Serograph serves a wide variety of clients, from large apparel companies to small nonprofits. The company also partners with ad agencies, cut-and-sew companies, schools, churches, and even other screen printers.
1. Quality Assurance At Serograph, we take immense pride in our craftsmanship and the quality of our screen printing. We guarantee that each product will be meticulously produced to meet the highest industry standards. Our team inspects every item to ensure consistent print quality, color accuracy, and durability.
2. Satisfaction Guarantee We strive for 100% customer satisfaction. If, for any reason, the final product does not meet the agreed-upon specifications or quality standards, we will promptly address your concerns. This may include reprinting the order at no additional cost or providing a full refund.
3. Production Timeline We understand the importance of timely delivery. Our production timelines are clearly communicated during the order process. Should any delays occur, we will notify you promptly and provide a revised delivery date.
4. Customization and Proofs Before commencing the production, we will provide you with a digital proof of the design for your approval. This step ensures that your vision is accurately translated into the final product. Any changes requested after proof approval may result in additional charges and extended production time.
5. Material and Ink Durability We use premium quality materials and inks that are designed to withstand regular use and washing. Our inks are fade resistant, and our prints are made to last. However, we recommend following the care instructions provided to maintain the longevity of your screen-printed items.
6. Limitations and Exclusions Our guarantee covers the quality of printing and materials. It does not extend to damage caused by misuse, improper care, or external factors beyond our control. Any defects or issues must be reported within 10 days of receiving the order to be eligible for our guarantee.
Contact Information For any inquiries or concerns regarding your order, please contact our customer service team at: Phone: 503-643-0852
Email: admin@serograph.com
Address: 10950 SW 5th Street, Suite 120, Beaverton, Oregon 97005
Thank you for choosing Serograph.
We are committed to delivering exceptional printed products and ensuring your complete satisfaction.
